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Programs, Research, Employee Recognition, Rewards Nick Merry Programs, Research, Employee Recognition, Rewards Nick Merry

Incentivizing Employees vs Rewarding Teams: Which is more valuable?

Most loyalty marketers focus on rewarding customer or business partner behaviour. Yet, there is another important side to the loyalty coin and that is recognizing the performance of employees. There is a so-called profit chain that links employee motivation and behaviour with customer loyalty. We have witnessed an important shift when it comes to employee recognition programs; the focus is no longer on incentivizing individual employees, but on rewarding the performance of teams. 

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